Hi admins,
I have updated an approval process to add an extra step at the beginning. All records for a custom object enter the new step. The assigned approver is a queue that I created, and I have added members to the queue.
During testing the individuals can access the record and they receive an email, however when they go to the queue the record is not there. Am I missing a step to make this record visible in the queue? Are there permissions somewhere that I need to configure? #ApprovalProcess #Queue
