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Create a Process for Managing Support Cases
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Create a Process for Managing Support Cases

Streamline workflow and improve productivity with new processes, record types, and rules.

Start
+300 points
Foundational
Administrator
~35 mins
+300 points
Foundational
Administrator
~35 mins
Create Support Processes
~10 mins
Incomplete
Create Record Types
~10 mins
Incomplete
Create an Escalation Rule
~15 mins
Incomplete

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