𝐀𝐫𝐞 𝐲𝐨𝐮 𝐞𝐯𝐞𝐧 𝐭𝐞𝐬𝐭𝐢𝐧𝐠 𝐭𝐡𝐞 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 𝐲𝐨𝐮 𝐮𝐬𝐞?
As #AI agents become the new face of customer interaction, testing them isn’t just about checking workflows or scripts — it’s about validating cognition.
To build trust in AI-driven systems like #Salesforce Agentforce, testers must balance traditional QA rigor with AI-specific validation — ensuring the agent not only works but thinks accurately, adapts intelligently, and responds ethically.
Because a reliable #Agentforce is built not only on great models, but on great testing.
📍Catch me at #Dreamforce in San Francisco next week to continue this conversation on AI, trust, and testing the mind of Agentforce.
#DF25 #Testautomation #Automated Testing #Testing Checklist #Testing #Software Testing