#Security185 discussing

Hi everyone,   

I have a question regarding the upcoming MFA enforcement for all employee users.   

Let's consider this scenario:

If organization has five administrators who all use the same System Administrator username and password (shared login). The email address associated with that Salesforce user belongs to me.

When Salesforce prompts us to register a Passkey, I complete the registration using my device because the email is mine. After that, when another administrator tries to log in using the same shared credentials, Salesforce requires the registered passkey, which only I have. As a result, the other admins are unable to log in.    How should organizations handle this situation?

• Is sharing one System Administrator account no longer supported with passkeys?
• Does Salesforce expect every administrator to have their own individual user account?
• If a shared admin account must be used (for legacy reasons), what is the recommended approach to satisfy the new MFA/passkey requirement?

I'd appreciate any guidance or best practices from the community. Thanks!    

Hi Team,

I have a requirement to hide those SKUs from the PDP if they have not been assigned a price book.

If it is a master, show only those SKUs with a price book.

If it is an SKU, we will show the 404 page as required.

#Security  #SFCC  #SFCC-SFMC Integration  #SFCC Administrator  #Sfcc-introductions  #Sfcc-ask-salesforce

Hi everyone,  

I was wondering if anyone has experience adding multiple passkeys to the same user account.  

I have set up on key already with the password manager, but am trying to set up a second one on the phone only. The issue is the second attempt will say no matching passkeys found as it is already searching for existing.  

Alternatively, is it possbile to keep the passkey setup with the password manager, and add  a second physical security key in addition, and have the option to use either one of them? 

Thanks for the help!  

Marie Olsen 

Hello All, 

We are currently facing an issue with the Salesforce Connector for Google Sheets. We have been unable to export Salesforce reports to Google Sheets using the connector. 

We are receiving the following error message: 

"In order to get all of the report data, disconnect and re-authorize the Add-on from Salesforce using Help > Connection Information > Disconnect Add-on. Once disconnected, log in to Salesforce again using the Add-on." 

Based on our initial findings, we suspect that this issue may have been caused by the recent MFA enforcement in the Production environment.  

Each time a user tries to export a report, a new verification window opens and asks for an MFA verification code.

We are using the Salesforce Connector and have followed the instructions provided in the error message. After reconnecting, the export works only up to 2,000 records, and then the connection fails again.

Is there any workaround or recommended solution to prevent repeated MFA prompts and allow users to export reports successfully?

I am trying to create an External Client App in my oldest personal dev org (ca. 2013). When I attempt to obtain the client id and secret, I get an insufficient permissions error. My user has the standard System Administrator profile which is tied to the Salesforce license. When I search for the new External Client App permissions on the profile they are not there, so I created a custom perm set and gave it the permissions. Now when I try to assign the perm set I get:    The user license doesn't allow the permission: View External Client App Consumer Secrets in Metadata    Any ideas on how to resolve or workaround this?    

Hello Trailblazers, 

I've recently run into a frustrating issue with Salesforce's mandatory Lightning Login Enrollment feature. I had signed up for this verification method and was able to log in successfully, but for the past couple of days, I haven't been able to log in. I keep getting the message:  

"To log in, you need both a higher access level and identity verification method. 

Contact your administrator to gain login access."

I'm not sure what's causing this. Please note that I've already tried clearing my browser cache and attempting to log in from a different browser, but with no luck. I was able to log in before using Salesforce Authenticator as my verification method. Now, every time I try to re-register on Salesforce Authenticator, I get the same message.

Has anyone faced a similar issue?  

Hello,       I am assuming a lot of people are having issues with the MFA regulations that have come up.       Has anyone found a workaround for multiple computers for one Salesforce account or Multiple users for one Salesforce account and the passkeys?       I am a System Admin with another person and we share a login, due to the client not wanting to purchase more licenses. She setup the passkey on her computer, but when prompted on my computer, I can not use the passkey option.       Has anyone found any solution or workaround?       Thank you. 

 Can anyone suggest why certain list views of Lead object are disappearing abruptly in my Salesforce production org multiple times? Each Time we are creating the disappeared list view and again they are disappearing.Any kind of suggestions are hearty welcome.

I want to understand what's the actual use case of Service Cloud License, so that I can evaluate how many license our org will require .  I checked without license,users from different  Profiles can see Service Console App, also cases can be assigned to them.