I'm developing an onboarding plans via API in slack canvas and I wanted to make an interactive element inside of a table but it seems that tables in cavases aren't supporting interactive elements, for example checkboxes
any plans to enable this?
#Slack Developers
Yes , Canvas content is Markdown-based So Slack Canvas tables don't support interactive elements like checkboxes, buttons, or dropdowns.
I have developed a Slack app that integrates with Salesforce. The app's Request URL currently points to my Salesforce Site endpoint, which processes Slack events using Apex.
I plan to distribute this app to multiple customers. Each customer has their own Salesforce org and therefore their own Site URL.
Since a Slack app supports only a single Request URL, how can a multi-tenant architecture be implemented? What is the recommended approach for routing requests to the correct customer's Salesforce org after they install the app?
Hi Everyone,
Please share the complete end-to-end details required for the setup of SlackCRM Business plus V2 edition , along with all related prerequisites. This is urgently required from my end, and I would appreciate your prompt support.
The following details are required:
Please provide all available documentation and relevant details associated with this setup.
Looking forward to your response.
Thanks.
#Slack Developers #Slack Community #Slack Certified #Slack Basics
From what I've been seen so far, SlackCRM on Business+ V2 appears to require both the appropriate Slack subscription and compatible Salesforce licensing, but the publicly available documentation on the setup process and limitations seems quite limited.
For anyone planning a deployment, I would recommend verifying:
If anyone from Slack or someone who has already implemented SlackCRM in production could share the official documentation or real-world experience, it would be extremely helpful for the community.
We are facing a limitation with the Slack sandbox (developer environment), where the user limit is restricted to 8 members. For our use case, this is quite limiting, as we want to perform realistic UAT and integration testing that closely mirrors our production environment.
I have a couple of questions:
Any guidance, real-world experiences, or recommended approaches would be greatly appreciated.
Thanks in advance!
#Slack Community #Slack Developers #Slack #Slack Basics
The 8-user sandbox limit is definitely challenging for enterprise-level testing. A common approach is to use the sandbox for functional validation and smaller UAT scenarios, while running large-scale integration and performance testing in a dedicated Enterprise Grid test workspace that mirrors production as closely as possible. Automating repetitive test cases and using test accounts can also help maximize the limited sandbox capacity before deployment.
On a different note, if you're customizing Slack display names or team profiles, tools with fontes de letras can be useful for generating styled text for testing different naming conventions and visual formats.
Hi Everyone,
Please share the complete end-to-end details required for the setup of SlackCRM Business plus V2 edition , along with all related prerequisites. This is urgently required from my end, and I would appreciate your prompt support.
The following details are required:
Please provide all available documentation and relevant details associated with this setup.
Looking forward to your response.
Thanks.
#Slack Community
Hi there! Great questions, happy to help clarify what's available with the customer management feature in the new version of Slack Business+.
What is it?
Slack's built-in CRM tools let you build contact records, log customer interactions, and collaborate with your team — all within Slack. Under the hood, it relies on Salesforce Free Edition, which is automatically created when you set up a contact list.
End-to-end setup process
Step 1 — Enable customer management
Step 2 — Create your contact list
Step 3 — Assign access
Key capabilities
Known limitations / constraints
For the full setup walkthrough, check out the official help article: Manage customer contacts in Slack
Hi All,
I am simply trying to send a slack channel message whenever an opportunity moves to closed won stage.
I have an opportunity record trigger asycn flow that simply runs down the 'run async' path and has a decision check on the opportunity stage. If closed won, it runs down to Send Slack Message action and I have populated the required fields, slack app, slack workspace, executive action as, slack conversation id, and the slack message.
However, during debug in my developer sandbox, I keep getting the error message:
"
We couldn't run action
Send Slack Message because something went wrong.
Hide Error
Info
Error
An error occurred. Try again, or contact Salesforce Customer Support and provide this error ID: 1299900440-35892 (820288246)
Inputs
slackAppIdForToken = A03269G3DNE
slackWorkspaceIdForToken = T0AUVR7GZ62
userIdForToken = null
slackConversationId = C0AUUNER0PP
slackBotName = null
slackMessage = {!tt_SlackClosedWonNotification} (Hello team, A new opportunity has been marked Closed Won. Here are the details: Opportunity: Test Contract Type Account: 001WG00001AjV6DYAV Owner: Amount: Type: New Business)
viewApiName = null
recordId = {!$Record.Id} (006WG00000sl8HZYAY)
slackMessageTimestamp = null
"
Am I doing something wrong? The details appear to be grabbing the correct values from my test opportunity? Perhaps my slack conversation id is incorrect?
Thanks in advance.
-Roman
#Slack Community #Slack Developers #Slack
@Gohar Clients thanks for the message back. I was able to solve the issue FYI by using the alternative send message to slack channel DML instead. That slack action only needed a slack channel id and an email template.
Hi,
I have a custom application on Slack and I want to use the application to perform different actions from Salesforce to slack. I am getting the below error while sending a message from the SF flow to slack app channel.
#Slack Developers
Hi, the Microphone and Speaker are not automatically selected anymore to the system's output and input devices. I am using Ubuntu 22.04 and after I connect my headphones, the Speaker and Microphone are not switching to Headphones, this was happening before. I encounter this issue since 1 week ago.
Hi @Daniel Popa -- sorry for the trouble here! This sounds like something for Slack's support team. When you write in to feedback@slack.com, can you please include your workspace URL? (sample.slack.com) That will help the support team dig in a little more to see what could be going on. 🙇🏻
Slack supports markdown rendering (https://docs.slack.dev/reference/block-kit/blocks/markdown-block) which is great! I noticed recently that it even handles syntax highlighted code blocks rendering, which is another great enhancement. But while using this block for message rendering, it does not handle indented code blocks (specifically by 4 spaces ;)), which is an issue, because it completely breaks the message. Is that a known bug? I played around with some workarounds. I can dedent the codeblocks with no problem, but then the rest of a message is still indented and renders as an auto code block.. etc. Fixing something basically offsets something different. Indented code blocks are valid markdown so I don't understand what is the issue. I would appreciate if this is not a good place to discuss this, where should i reach out? Thanks in advance! #Slack Developers #Slack Community
Slack’s markdown block currently does not fully support indented code blocks (4 spaces), even though they are valid in standard Markdown. It mainly supports triple backtick code blocks instead. If you want to report or discuss it, you can raise it in the Slack Developer Community or Slack API support channels.
I’m building a Slack app with Agents & AI Apps enabled.
In the app’s History tab, threads appear to be ordered by the timestamp of the first message / parent thread creation, not by the most recent reply
.
That creates a bad UX for my use case:
I’ve looked through:
I haven’t found any option to:
Questions:
Hi @Harold Zhu,
No, you can’t change it right now.
Workarounds:
As of now, this isn’t configurable and no public roadmap update is available.
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Thanks and Regards.
