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#Certification7 discussing

Trailblazer Profile editing is currently not working for me.

When I open Edit Profile, the required fields Role and Relationship to Salesforce already contain valid selected values, but both fields are highlighted in red and Salesforce displays “This field is required.”

Re-selecting the existing values or choosing different values does not resolve the validation error. Because of this, I cannot save any changes to my profile, including my title and Short Bio.

The profile editor has also become unstable: while entering or changing text, characters sometimes behave unexpectedly and the edit window can close or reset.

Expected behavior: existing or newly selected values should be accepted and profile changes should save normally.

Actual behavior: the two required dropdown fields are treated as empty even though values are visibly selected, preventing all profile updates.

I have screenshots showing the validation errors. Is this a known Trailblazer Profile issue, and is there a workaround or a way to have the profile data corrected? 

 

#Trailhead  #Trailblazer  #Forums Community  #Community  #Profiles  #User Group Profile Settings  #Custom Profiles  #Certifications  #Certification

1 answer
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Hi Salesforce Community! 👋

I’m a student currently learning Salesforce and preparing for the Salesforce Certified Platform Foundations certification.

I’m looking for a free certification exam voucher or any current student/Trailhead opportunity that could help cover the exam fee.

📧 Email: 23211A0558@bvrit.ac.in

If anyone knows about an active voucher program, Certification Day, Quest, or other official Salesforce opportunity, I would really appreciate your guidance.

Thank you! 🙏 

 

#Certification  #Trailhead  #Certifications

1 answer
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Yesterday, 9:21 PM

    Hello @CHOWDARI SWETHA  you will not find shared vouchers in this Community.  

    However, there are several possible ways for you to try to get vouchers : 

    Good luck for your certification exam preparation !

    Eric 

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I'm excited to share that I recently passed the Certified Strategy Designer exam! It was a really valuable learning experience that tested both my understanding of the concepts and how to apply them in practical situations. I found that staying consistent with my studies and focusing on the fundamentals made a big difference.

For my preparation, I used the official learning materials and spent time reviewing each topic carefully. I also practised with questions from a few different resources, including Certs-Topic, to check my understanding and identify the areas where I needed a little more work. That extra practice helped me feel much more confident before the exam.

If you're preparing for the Certified Strategy Designer exam, take your time, understand the concepts instead of memorising them, and keep practising regularly. Wishing everyone who's preparing the very best of luck! 

 

#Practice Exams  #Certification

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Hello everyone, 

 

I’m having an issue with Salesforce Help that is preventing me from opening a Support Case.

I need to request a correction to my Legal Name in Trailhead Academy so that it exactly matches the legal name shown on my passport. I need to have this corrected before taking a Salesforce certification exam, in order to avoid any issues with my identity verification during the certification process. 

 

My Trailhead account is already connected to my Gmail account. However, when I try to access Salesforce Help and open a Support Case, the My Cases page enters an infinite refresh/redirect loop

and keeps refreshing continuously, so I am completely unable to create a case. 

 

I have already tried the following:

  • Logging out and logging back in.
  • Using a private/incognito browser window.
  • Accessing Salesforce Help without other Salesforce sessions open.
  • Logging in using the Gmail account that is linked to my Trailhead account.

The problem still occurs. In fact, after I log in with my Gmail/Trailhead account, the My Cases page starts refreshing continuously and never allows me to proceed.

Because of this issue, I cannot open the official Salesforce Support Case that I need in order to request my Legal Name correction. 

 

Could someone from the Trailhead/Salesforce Support team please help me with this issue or let me know if there is another official way to contact Salesforce Support

and submit my Legal Name correction request? 

 

I am ready to provide my passport as proof of my correct legal name through a secure Salesforce channel. 

 

Thank you for any help! 

 

#Certification  #Create A Case

3 answers
  1. Aug 16, 6:33 AM

    Hi, Few people reported this issue yesterday. Retry after 24 hours it should be work, There is a possibility that a maintainence is going on.

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3 answers
  1. Aug 15, 4:20 AM

    Hi @Marcos Gomes Developer trailmix are good enough. You may also find free practice exams from google. Those exams are mocked same as real exam. It'll help you alot in the preparation. Best of Luck for the exam.

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Hi everyone , looking for certification voucher for sales and service loud certifications. if anyone willing to share any please help , Thank you.  my email Vinni.koraminu@gmail.com #Voucher Coupon 

#Free Voucher #Voucher Coupon #Certification #Trailhead

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Hello Everyone, I'm looking for $200 certification voucher to appear for the desired certification exam. If anyone has voucher and is interested to share it to me, we can discuss. 

Thankyou :) 

 

#Free Voucher #Voucher Coupon #Certification #Trailhead

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Salesforce is retiring 24 certifications in 2027. This move primarily reflects Salesforce's evolution toward Agentforce, AI, Revenue Cloud, and next-generation skills.

Salesforce is retiring 24 certifications in 2027. This move primarily reflects Salesforce's evolution toward Agentforce, AI, Revenue Cloud, and next-generation skills.

 

 

 

#Certification

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Salesforce has revoked online proctored option from Webassessor. Im not able schedule remote exam. I only see 2 options i.e. Onsite and Event proctored. I raised a couple of support tickets with Salesforce but haven't received a response. On reaching out to the Kryterion support, I was asked to connect with Salesforce on this.

 

Kindly assist.

12 answers
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Spring '25 Certification Maintenance Due This Friday 

 

FYI! The deadline to complete Spring '25 maintenance is fast approaching. You must complete maintenance badges by this Friday, April 17, 2026 to remain certified on the following certifications: 

 

  1. Salesforce Certified Platform Administrator
  2. Salesforce Certified B2C Commerce Developer
  3. Salesforce Certified CPQ Administrator
  4. Salesforce Certified CRM Analytics and Einstein Discovery Consultant
  5. Salesforce Certified Marketing Cloud Email Specialist
  6. Salesforce Certified MuleSoft Platform Integration Architect
  7. Salesforce Certified Slack Administrator
  8. Salesforce Certified Platform Strategy Designer

 

Completing these maintenance badges will also maintain the certifications that have the above certifications as prerequisites. Failing to complete the required maintenance by the deadline will result in your certification status becoming expired, requiring you to retake the exam to re-earn your certification. 

 

Spring ‘26 Certification Maintenance Coming Next Week

 

 

Then, next week, starting April 23, 2026, Spring ‘26 maintenance badges will become available to get an early start on certification maintenance.  

 

Visit the

Salesforce Certification Maintenance Schedule to learn about maintenance deadlines and get links to all the maintenance badges.

6 comments
  1. May 26, 6:47 PM

    @Gulshan Kumar

    Apologies for the delay in getting back to you. Unfortunately, once certifications move to "Expired" status, there isn't a grace period or reactivation path — the certifications would need to be re-earned by retaking the exams. 

     

    For official guidance and support, I'd recommend submitting a case through

    help.salesforce.com

    — the team there can confirm your options and assist with any account-related questions.  

     

    Thank you for reaching out, and best of luck!

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